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Entervending LLC Privacy Policy

Last updated: September 6, 2026

  1. Introduction
    Welcome to Entervending LLC. This Privacy Policy explains how Entervending LLC (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website or services.
  2. Information We Collect
    We may collect the following information:
    - Contact information (name, email address, phone number, billing and shipping address)
    - Transaction information related to purchases
    - Website usage data
    - Device and browser information, including IP address
  3. How We Use Information
    We use personal information to:
    - Process and fulfill orders
    - Provide customer support
    - Communicate order updates and important notices
    - Improve our products and services
    - Comply with legal and regulatory requirements
  4. Information Sharing
    We may share personal information with service providers that help us process payments, fulfill and ship orders, provide customer support, and deliver communications requested by customers. We may also disclose information when required by law or as part of a merger or acquisition.

    We do not sell personal information. Mobile phone numbers, SMS opt-in data, and SMS consent are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. They may be shared only with service providers as necessary to deliver the text messaging service requested by the customer.
  5. SMS & MMS Communications
    Customers who opt in may receive recurring transactional SMS or MMS messages from Entervending LLC concerning order confirmations, payments, shipping and delivery updates, equipment service, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive text messages is not a condition of purchase.

    Customers may opt in by texting START to +1 (954) 769-0510 after reviewing the Entervending SMS Terms & Opt-In page. Entervending does not use purchased or third-party marketing lists for this messaging program.
  6. Data Security
    We take reasonable technical and organizational measures to protect personal data.

Shipping & Order Fulfilment Policy

  1. Processing & Fulfilment Time
    - Order processing times depend on the product type.
    - For all products available for payment via Klarna, the total order fulfilment time — including processing and shipping — will not exceed 28 business days.
    - Certain products may require a longer production period. Such products will not be available for payment via Klarna.
  2. Shipping Time & Costs
    - Shipping times vary depending on destination and shipping method selected at checkout.
    - Shipping costs are calculated at checkout based on order details and delivery address.
    - Estimated delivery timelines are provided for reference and may vary due to carrier performance or external factors.<>

Returns & Refunds Policy

  1. Return Eligibility
    - All items sold on our website, including custom made and made-to-order items, are refundable in accordance with this policy.
  2. Return Window
    - Return requests must be submitted within 30 days from the date of delivery of the order.
    - Returned items must be unused, in original condition, and in original packaging, unless otherwise agreed.
  3. Refunds
    - After receiving and inspecting the returned item, refunds will be issued to the original payment method within a reasonable processing period.
  4. Return Address
    All returns must be sent to our main business address:

    Entervending LLC
    2160 Premier Row
    Orlando, FL 32809
    United States

    Please contact us before returning any item to receive return instructions.

Cancellations

  1. Orders may be cancelled prior to shipment in accordance with our policies.
  2. Cancellation eligibility and conditions depend on the order status and product type. For orders paid via Klarna, no cancellation service charges apply.
  3. If an order has already been shipped, cancellation is no longer possible and the order will be handled in accordance with our Returns & Refunds Policy.

Expiration Dates for Candies and Gumballs

  1. All candies and gumballs are shipped fresh.
  2. Expiration or “best before” dates are clearly indicated on the product packaging.

Contact Information

  1. If you have any questions regarding privacy, shipping, returns, or refunds, please contact us at: info@entervending.com